Privacy Policy

Introduction

Welcome to Sharma Interiors ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sharmainteriors.primefixel.com or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms or request a quote
• Register for our newsletter
• Contact us via phone, email, or WhatsApp
• Use our client portal
• Apply for a job or internship

This information may include:

• Name and contact details (email address, phone number, postal address)
• Project details and requirements
• Budget and timeline information
• Payment information (processed securely through third-party payment gateways)
• Resume and portfolio (for job applications)

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and time spent on each page
• Referring website addresses
• Date and time stamps

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

2. How We Use Your Information

We use the information we collect or receive for the following purposes:

• Service Delivery: To provide and deliver our interior design services
• Communication: To respond to inquiries, send quotes, and provide customer support
• Project Management: To manage and execute interior design projects
• Marketing: To send promotional materials and updates (with your consent)
• Website Improvement: To analyze website usage and improve user experience
• Legal Compliance: To comply with legal obligations and enforce our terms
• Recruitment: To process job applications and conduct hiring activities

3. How We Share Your Information

We may share your information in the following situations:

3.1 Service Providers

We may share your information with third-party vendors, contractors, and service providers who perform services for us, such as:

• Payment processing services
• Email marketing platforms
• Website hosting and analytics services
• Material suppliers and vendors (for project execution)

3.2 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

3.3 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety.

3.4 With Your Consent

We may share your information with third parties when we have your explicit consent to do so.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure server infrastructure
• Access controls and authentication
• Regular security audits
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. This includes:

• Project Data: Retained for 5-7 years for warranty and legal purposes
• Marketing Data: Retained until you unsubscribe or request deletion
• Job Applications: Retained for 12 months for future opportunities
• Website Analytics: Anonymized data retained indefinitely

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal information
• Data Portability: Request a copy of your data in a structured format
• Opt-Out: Unsubscribe from marketing communications
• Restrict Processing: Request restriction of processing in certain circumstances
• Object: Object to processing of your personal information

To exercise these rights, please contact us at ashoksharma83.pune@gmail.com or call +91 9850019125.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than India. These countries may have data protection laws that are different from the laws of your country. We take appropriate measures to ensure your data is protected in accordance with this privacy policy.

10. Updates to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new privacy policy on this page and updating the "Last Updated" date. We encourage you to review this privacy policy periodically.

11. Contact Us

If you have any questions, concerns, or complaints about this privacy policy or our data practices, please contact us:

12. Consent

By using our website and services, you consent to the collection and use of your information as described in this privacy policy.